$13.99 for my free month? I don’t think so!
Remember me telling you about my free month of Netflix? It turns out that I wasn’t supposed to have been the recipient of the email toting this offer. Supposedly it is a glitch in their system, and (I guess) they figured they could get away with charging me for signing back up. Not so fast, Netflix! I only discovered the charge when reviewing my statement yesterday. First of all, I’ve never subscribed to anything above their $7.99 plan and secondly, I canceled immediately to avoid any future charges. After chatting with a representative and hearing numerous excuses why they couldn’t refund my money, I asked for a supervisor. Long story short, I am being credited that $13.99. I made sure to save a screenshot of the conversation and will watch for that refund! Will I miss Netflix? Not really. I still have Amazon Prime, and that gives me more than enough options. [Read more…]