Our final payment cleared and the account is now officially closed!
Today was the day to make the call and say good riddance to American Express. They served their intended purpose (to reduce interest), but they were a major thorn in my side. If you recall, after taking advantage of their zero percent interest offer, I dealt with quite a headache to get them to honor their agreement. In addition to talking with several customer service reps and an online chat rep, it still took almost three months for them to fix their problem of charging interest. The apology I received for their error meant nothing. As for the card itself, I had no intention of keeping it anyway and the grief they gave me only added fuel to my fire to do just so. Good riddance indeed, American Express! [Read more…]